DELIVERY & RETURNS

DELIVERIES:

1) UK Orders £75 and Under: £5.95

2) UK Orders above £75: Free

3) Heavy or fragile items eg. lamps, will cost more to deliver. £15

4) Deliveries to Europe: £25  - International shipping may be subject to customs, duties or other fees that are calculated by country. The customer is solely responsible for paying these. Cashmere Goose has no control over these charges.

5) Deliveries to the Rest of the World: £39  - International shipping may be subject to customs, duties or other fees that are calculated by country. The customer is solely responsible for paying these. Cashmere Goose has no control over these charges.

RETURNS

Christmas returns: Full refund returns within 14 days of purchase. Christmas exchanges only to 5th January 2024.

Sale items: If for any reason you are not completely satisfied with your online purchase and wish to return it for a full refund, please ensure that the goods are returned to us in perfect saleable condition, in their original packaging with invoice as proof of purchase, within 14 days of receipt.

Full price items: If for any reason you are not completely satisfied with your online purchase and wish to return it for a full refund, please ensure that the goods are returned to us in perfect saleable condition, in their original packaging with invoice as proof of purchase, within 14 days of receipt

Sale and full price items:

  • Delivery charges will not be refunded.
  • The cost of returning the goods and their safe return is your responsibility. We recommend you use a recorded delivery service.